Ask questions in plain language and get answers from your own data and documents.
Workflow
Answers are spread across systems, spreadsheets and documents. Staff interrupt each other to find order status, policies or customer history.
An AI assistant connected to approved data sources answers questions in plain language — order status, customer history, procedures — with references to where the answer came from, and respecting user permissions.
Faster answers for staff (or customers), fewer interruptions, and knowledge that is easier to use.
Define which systems and documents the assistant may access, and for whom.
Retrieval connects the assistant to current data through APIs and search.
Answers cite their sources so people can verify them.
Actions (like creating a ticket) are only available where explicitly allowed.
Human in the loop. Read-only by default; any actions require explicit permission and can require confirmation.
Customer Support & AI
Answer calls around the clock, capture requests and book or route them correctly.
Customer Support & AI
A missed call triggers an immediate text back and a call-back task for your team.
Customer Support & AI
Support emails become categorised, prioritised tickets linked to the right customer.
Every recipe is adapted to your systems and the way your team works. Tell us about your setup and we’ll suggest the simplest reliable approach.